Standard shipping of InterRail Passes to your home is now free within Europe!
Only for express shipping (if you're in a hurry) a fee is requested.

Standard shipping costs: FREE (delivery of your order within 7 business days)
Express shipping cost: 35 EUR / 25 GBP (delivery of your order within 3 business days)

We don't send InterRail Passes to addresses outside of Europe.

Due to European law all prices of InterRail Passes are equal as from April 1st 2007, no matter what your country of residence is.

It is possible to apply for a refund of your InterRail Pass that has been bought at InterRailNet.com. A refund can be granted on a unused InterRail Pass, which is returned before its first day of validity.

In case of a request after the first day of validity, a refund can only be granted if

1. the pass has been stamped ‘NOT USED’ by railway staff before or on the first day of validity and if
2. we received your refund request it within 1 month after the last day of validity of the Pass. No request can be accepted after this period!

All refunds are subject to a 15% cancellation charge. Partially used or validated passes are non-refundable.

Please contact our customer service for instructions on how to return your Pass and ask for a refund. We will only handle refund requests for Passes ordered at InterRailNet.com.

No, that should not be possible. We use secure shipping only. This means that someone will have to sign for receipt of the package. If something went wrong with the delivery, contact our after sales department. Please state your order number. 

You can reach us any time by e-mail. Our customer service staff speak English, Spanish, French, Italian, German and Dutch. We will answer your email within 2 business days.
We do not (yet) offer a call centre service by telephone.

Solo is a debit card used in the United Kingdom. It's possible to pay your Interrail Pass online with Solo if you are a UK resident and if you order in British Pounds.

You should follow these steps:

1. Select British Pounds (£) as your preferred currency at the Global Pass or One Country Pass page of your choice.

2. In the shopping cart, select United Kingdom as your Country of Residence.

3. On the page with Payment methods, choose Solo (you will see the purple Solo logo behind this option).

4:  On the next page, fill in your Card No., Expiration Date and Issue No*.

* If your card has an issue number, it will be at the bottom of the card and will be clearly labelled e.g. with the words "Iss" or "Issue".

 For more info about Solo, visit www.solocard.co.uk.

iDEAL is a Dutch real-time banking payment method. With iDEAL residents from the Netherlands can pay for their InterRail Pass using online banking, so they don't need a creditcard.

In order to use iDEAL, you should follow these steps:

1. Select Euro (€) as your preferred currency at the Global Pass or One Country Pass page of your choice.
2. Click Buy Now to go the secure Shopping Cart
3. In the shopping cart, select 'Netherlands' as your Country of Residence.
4. On the page with Payment methods, choose iDEALand select your bank.
5. You then will be transferred to the online banking page of your bank.

Read more about iDEAL on the iDEAL website.

You will receive a confirmation of your order by email. In this confirmation email you will find your order number, which you can use for all communication with InterRailnet.com.

If you didn't receive the confirmation message, please check your folder with unwanted or 'spam' e-mails. The e-mail of Interrailnet.com may have been accidentally caught by your 'spam filter'.

In case you did not receive a confirmation and you are unsure about the status of your order, please contact our after sales department.

Do you use the Safari browser when trying to order an InterRail Pass? Then some customers may get an error message like the one below at the moment when you get to the payment page in the shopping cart.

This issue may occur if:
- you are using the browser Safari 3.x (both on Mac and on PC) and
- if your security setting are set to "only allow cookies from sites you navigate to" (this is the default setting).

We advise you to temporarily change the security settings in your Safari browser to "always accept cookies".

You could also use a different browser (like Mozilla Firefox or Internet Explorer). We are sorry for this inconvenience! Our payment provider hopes to solve this problem in the future.

If you don't use Safari but also encounter problems when trying to pay, please send us a message with a description of the problem, the Pass you try to order, the currency and language you selected and the browser you are using.

Yes, payment through our shopping cart is secure. When our order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry, SSL (Secure Sockets Layer).

The shopping cart of our site employs SSL via a digital certificate issued by Thawte. Thawte is a leading global Certification Authority.

InterRail Passes are only sent to addresses in the following European countries:

Aland Islands, Albania, Andorra, Austria, Belarus, Belgium, Bosnia & Herzegowina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Guernsey, Holy See (Vatican City), Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova (Republic of), Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard & Jan Mayen Islands, Sweden, Switzerland, Turkey, Ukraine, United Kingdom.

Standard postage is FREE, Express shipping cost 35 EUR / 25 GBP.

If you are a European resident living outside Europe, we advise you to have your Pass sent to family or friends in Europe.
Non-European residents are not entitled to travel with InterRail Passes. They can order a Eurail Pass instead.

InterRailNet.com accepts the following credit and debit cards: Visa, Mastercard, Amex, JCB, Visa Delta, Visa Electron, Solo and CartaSi. Furthermore real-time bank transfer is possible with GiroPay (Germany), iDeal (The Netherlands) and EPS (Austria). All payments will be handled in a fully secure way!

No, for some special trains (high-speed / scenic / night trains etc.) and some particular routes, you will have to pay a special price or a supplement or a reservation fee. See also the overview of supplements.

Reservations are generally not required, although they are recommended for busy times and routes. Reservations can be made at the larger European train stations.

Reservations are required for most high-speed trains such as the TGV and for night / sleeper trains, especially if you want a couchette during an overnight journey. See the overview of supplements.

Often you can avoid compulsory reservations by taking an alternative (slower) route. See the page about Train reservations.

With a 1-month continuous Global Pass, you can board the train on any of the days during one month. The number of travel days you have, depends on the length of the month in which you start to use your Pass. July has 31 days, then you can use the Pass also for 31 days. February has 28 days, then you can use the Pass also just for 28 days.

Examples:

If you start traveling on the first day of the month it is easy: you can travel during the complete calendar month. Your Pass is valid from 1 July until 31 July or from 1 February until 28 February (or 29 February in a leap year).

If for instance your 1-month pass starts at 12 July, it will be valid until 11 August. If your Pass starts at 12 February, then it will be valid until 11 March. You can board the train during any day in this period.

Take a look at the number of days of the months at this Calendar page.

Although most high-speed trains require reservations and/or supplements, it's often possible to avoid paying these supplements when you research alternative routes! This means that you'll use domestic trains which are slower, but it normally means also that your travel is free from those extra costs.

To find trains which require no reservations, we recommend you follow the following steps:
1. Go to http://reiseauskunft.bahn.de/bin/query.exe/en
2. Enter your place of origin and destination
3. In the field 'means of transport' change 'standard search' to 'local trains only'
4. Uncheck the box 'Prefer fast connections'
5. Click 'go'
6. In the screen with the train connections click on 'details for all' in the lower left corner
7. You will now see all local train connections, which generally speaking require no reservation. If a train still would require a reservation, it will be listed as 'compulsary reservation'.

Morocco used to be an InterRail country, but as from April 1st they are not joining the InterRail community any longer.

At the moment InterRail Passes are not accepted in trains of the Kosovo Railways.

In February 2008, Kosovo declared itself independent from Serbia. The Republic of Kosovo is now recognised by over 40 countries, but not recognised by various others, including Serbia. In the past you could travel in the Kosovo area with a Global Pass or a Serbia Pass. Perhaps Kosovo will become part of the InterRail offer in the future.

Eurostar is a private train company and not included in the InterRailPass. However you can get a discount if your InterRailPass is valid in either the country of departure or the country of arrival.

Example fares:

From Brussels (Belgium) to London
Pass holder fare (Standard Class): single ticket €75, return ticket €150
Pass holder fare (Leisure Select Class, with meal & drink): single ticket €135, return €270.
Youth: single ticket from €60, return from €75

From Lille (France) to London
Pass holder fare (Standard Class): single ticket €60, return ticket €120
Pass holder fare (Leisure Select Class, with meal & drink): single ticket €112.50, return €225.
Youth: return ticket from €60

It is not possible to book tickets with InterRail discount online. The 'passholder fare' can be purchased from Eurostar terminals. All tickets and fare types are subject to availability. Prices may change, check www.eurostar.com for the latest fares or call Eurostar at +44 (0) 1233 617 575.

A travel day is considered any travel between 12 midnight to 12 midnight of the following day (i.e. a 24 hour period).

However, for Flexi Pass holders a good tip to know is the 7 pm rule. If you board a direct, overnight train after 7 pm, only the following day of travel is counted. On your InterRail Flexi Pass, you would write the day of arrival on the travel calender of your pass prior to boarding the overnight train. 
Please note: travel cannot begin before 00h01 on the first day of the overall validity period of the Pass. If your first travel day is for example Wednesday 6 August, you cannot use the '7 pm rule' on Tuesday the 5th yet.

If your InterRail Pass gets lost or stolen, it cannot be re-issued or refunded by InterRailnet.com. Therefore we advise you to get a travel insurance that covers the loss or theft of your Pass (as well as your luggage).

A refund can only be obtained if the Pass is returned to us before the first date of validity. More about refunds

You have to carry a valid identity card like a passport during your InterRail trip. The number of your passport or ID card is printed on your InterRail Pass. Train officials may ask for your identification to make sure that your Pass matches the details on your piece of identity. See also the conditions of use.

There are no weight limitations on baggage (except for a few trains such as the Eurostar or some of the special Hotel Trains). You are really limited by what you can easily carry and board. Most trains have an overhead storage rack along with luggage areas at the end of the car. Baggage is the sole responsibility of the traveler as the railroads will assume no responsibility in case of loss or theft. We recommend that you travel light!

The best way to find up-to-date information in the (rare) case of a strike of a railway company is on the homepage of the specific railway. You can find links to the railway companies in each country in the section Railway Information.

It is different per situation and country how strikes are handled by the railway company. Sometimes alternative ways of transport will be offered, like extra buses.

The ferry that is included in the InterRail Global Pass and the InterRail Greece Plus Pass is operated by Superfast Ferries and Bluestar Ferries. It connects Patras - Igoumenitsa in Greece with Ancona and Bari in Italy. You'll only need to pay fuel surcharge (4 EUR / 2,8 GBP) and port taxes.
In some months you would also need to pay seasonal surcharge:
June and September: 10 EUR / 7 GBP
July and August: 20 EUR / 14 GBP.

Reservations are in general recommended. In general the reservations for boats can only be made at the ticket window of the certain shipping line company.

First class compartments are more spacious and quieter, with fewer seats per compartment or train car. The seats are larger and sometimes more plush. There is more room for luggage and it will generally be less crowded since most Europeans using the train will travel in second class. Some train systems only offer second class.

You can find a link to national timetables on the page Timetables. Or consult for example this Route Planner for Europe: http://fahrplan.oebb.at/bin/oebb.w02/query.exe/en

InterRail does not distinguish between different zones anymore. 

Since April 2007, the new InterRail product offer consists of the Global Pass (valid in all participating European countries) and the One Country Pass (choose from 28 Passes). This has replaced the old system of Passes by zone.

No, the InterRail Pass is a personal pass. When you buy the pass, you have to show your identity card or passport. During your trip, the pass is only valid if shown with a valid passport and/or identity card. So don't forget to take your ID with you when travelling.

See also the Conditions of use.

No, your InterRail Pass is not valid for travel in your country of residence.

With a Global Pass you can travel in all countries except the country where you live. You also are not allowed to use a One Country Pass valid for your own country.

If you travel with a Global Pass, you can get a reduction on the ticket fare to and from the border or airport. See the overview of discounts per country.

The Benelux Pass is valid in three countries; if you are for example a Belgian resident, you can use the Pass only in Luxembourg and The Netherlands.

Only European residents can use an InterRail Pass. Non-European residents can travel with a Eurail Pass.

Do you have an InterRail Pass and do you want to travel with a friend who is not a European resident? Then your friend can obtain a Eurail Pass. InterRail and Eurail don’t have exactly the same product range, but it should be possible to find a Eurail Pass that is similar to your InterRail Pass. You can check out the available Eurail passes on www.eurail.com.

Please note: the InterRail Global Pass is valid in 30 countries, the Eurail Global Pass only in 20. In these countries you can use an InterRail Global Pass but not a Eurail Global Pass: Bosnia-Herzegovina, Bulgaria, Czech Republic, Great Britain, Macedonia (FYROM), Montenegro, Poland, Serbia, Slovakia and Turkey.

InterRail Passes may be purchased maximum three months before the first day of validity. In our secure shopping cart you will be asked to enter your start date. This will be printed on your Pass as your first day of rail travel.

No, you may buy an InterRail Pass, no matter how old you are. InterRail has three levels of prices related to age groups: 

- Youth: 12 up to 26 years (old on your first day of travel)
The Youth Pass is only available in 2nd class.

- Adult: 26 years and older (on your first day of travel)
Adult Passes are available in 1st and 2nd class.

- Child, up to 12 years old (on your first day of travel)
Children are entitled to a reduction of 50% on the price for adults in 1st or 2nd class.

The Eurodomino scheme has been discontinued. A new InterRail Pass offer has been introduced on 1 April 2007.

The former EuroDomino pass offer, which offered travel within one or two European countries is now integrated in the InterRail product offer. InterRail now offers the One Country Passes instead of the Zone-Passes. There is also an InterRail Global Pass which is valid in all the participating InterRail countries.

There are two types of InterRail Global Passes: those with a flexible validity and those with a continuous validity.

Do you have a 5- or 10-day flexible (Flexi) InterRail Global Pass? Then you can travel on 5 or 10 separate days of your choice, anytime between midnight of one day to the next, within the Pass’s period of validity. You can choose from two validities: 5 travel days within 10 days (the cheapest Pass) or 10 travel days within 22 days.

When you have a 5- or 10-day InterRail Pass, it's important that you write down the date of each journey in the Travel Calendar printed on the Pass before boarding the train. Otherwise you risk getting a fine!

If you have a 22-day or 1-month continuous InterRail Global Pass, you can travel as often if you want within the InterRail Pass's overall period of validity.

The difference between the two types of validities can be compared to the difference between a monthly subscription to the gym (you can come any day during a one month period), or a 10-time-subscription to the gym (you can join 10 lessons during a certain validity period).

The InterRail Global Pass is valid in these participating European countries:

Austria (incl. Liechtenstein), Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Czech Republic, Denmark, Finland, France (incl. Monaco), Germany, Great Britain, Greece, Hungary, Ireland, Italy, Luxembourg, Macedonia, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Switzerland, Sweden, Turkey. More about these destinations

The InterRail Global Pass can not be used for travel in your own country of residence. In your own country you can only get a reduction on the train fare to the border.

The InterRail Global Pass is not valid in Northern Ireland, Albania, Moldova, Ukraine, Belarus, Lithuania, Latvia, Estonia and Russia. If you travel through one of these countries, make sure you buy an additional train ticket.

You can buy an InterRail Pass if you are a European resident.

You are considered a European resident  if your country of residence for at least 6 months has been:

1. one of the Inter Rail community members:
Austria, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Czech Republic, Denmark, Finland, Former Yugoslavian Republic of Macedonia, France, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, United Kingdom;

2. one of these other countries:
Aland Islands, Albania, Andorra, Belarus, Cyprus, Estonia, Faeroer Islands, Gibraltar, Guernsey, Iceland, Isle of Man, Jersey, Latvia, Liechtenstein, Lithuania, Malta, Moldova, Monaco, Russia, San Marino, Svalbard and Jan Mayen, Ukraine, Vatican.

You can travel with InterRail if you have a European passport / idenity card or if you have been staying in one of the countries above for more than 6 months (on the first day of validity of your InterRail Pass).

Your Passport, travel ID or residency card should show this. You can proof your current address by showing governmental certificates, bank receipts, telephone bills or student visa.

Train staff will check your ID for confirmation, so we recommend that you bring this on your trip. The number of the passport or ID card that you carry on your trip, should be identical to the one that you use when booking (the number will be printed on your Pass).

For non-European residents, there is the Eurail Pass. You can check out www.eurail.com for more information. Eurail and InterRail travelers can travel together on the same trains.