Customer contact

Questions on Travelling with InterRail?

Please take a look at the Frequently Asked Questions first.
For specific questions about InterRail, please email our customer service at: customerservice@interrailnet.com.

Please allow three business days for answering.

Questions on an Order, Payment or Refund?

• Please send an email to: purchases@interrailnet.com.
• For phone service: the contact details for your region are listed on your invoice and in your confirmation email.

Please always mention your order number (like IN12345678) in your communication!