Customer contact

Questions on Travelling with InterRail?

Please take a look at the Frequently Asked Questions first.

If you require assistance in selecting your InterRail Pass, please e-mail our sales department at:
sales@interrailnet.com.

Please allow three business days for answering.

Questions on an Order, Payment or Refund?

You can contact us by mail or phone if you have order-related questions (after-sales).

• Please send an email to: purchases@interrailnet.com.
• For phone service: the number for your region is listed on your invoice and in your confirmation email.

Please always mention your order number (like IN12345678) in your communication!