InterRail Support
Do you have questions on travelling with InterRail or buying an InterRail Pass? Select a support category below or take a look at the frequently asked questions.
Most popular questions
- Do I need an Eurail or InterRail ticket?
- Where can I get help to place an order?
- How can I pay?
- What are the shipping costs?
- How can I check my order status?
- When do I receive my refund?
- Where can I get help to plan my trip?
- Do I need reservations?
- How much are the reservation fees?
- How do I make a reservation?
Contact
For general questions on InterRail, you can contact us by email.
Details can be found on the contact page.
For questions on your order, you can contact our customer contact centre by email or telephone. The contact details for your region are listed on your invoice and in your confirmation email.
Support Categories
Passes and Validity- Choosing your pass
- Where can you travel
- Ordering and payment
- Delivery and shipping
- Order status & account
- Refunds and problems
- Planning your trip
- Using your pass
- Making reservations
- Avoiding reservations
Your Account
In your personal account you can check your order status and change your personal details, shipping address and traveller info.
Login to your account
