Help ordering and using your InterRail pass
Check our FAQ to see if we have the answer to your question about ordering and using an interRail pass. Or, you can contact us.
FAQ categories
Look for your question in our FAQ:
Your account
Log in to your account to:
- check your order status
- change personal details
- amend delivery details
Your login details are sent in your order confirmation email.
Email us
Help planning your trip?
Email your questions to:
sales@interrailnet.com
Order, payment or refund question?
Send an email to:
purchases@interrailnet.com
We strive to answer you within 1 business day. Often even sooner!
Quick question?
Post your question on
our Facebook page.
We strive to answer you within 8 hours. Often even sooner!












