Questions on Travelling with InterRail?
Can we help you select your InterRail Pass or plan your InterRail trip?
-
Please send an email to our sales department at: sales@interrailnet.com. We strive to answer you within 1 business day. Often even sooner!
- Post your question at the InterRail Facebook page. Gina and Marco strive to answer you within 8 hours!
Questions on an Order, Payment or Refund?
You can contact us by mail or phone if you have order-related questions (after-sales):
- Please send an email to: purchases@interrailnet.com
We strive to answer you within 1 business day. Often even sooner!
- For urgent questions, you can also contact us by phone on the number listed on your invoice and in your confirmation email.
Please make sure you mention your order number (example: IN123456) when contacting us.
Your account
Log in to your account to:
- check your order status
- change personal details
- amend delivery details
Your login details are sent in your order confirmation email.












