On the page How to Order you can find a detailed description of the order process. For questions on how you can order an InterRail Pass, you can contact our customer service by email. Please describe your question or problem and we will be happy to assist you.

For questions about orders you already made, you can contact our customer service centre by email or telephone. You can find the contact details for your region in the invoice or confirmation mail that you received from us. Please mention your order number (something like IN12345678) in your communication.